Solar Intake Process
Solar Situation Intake & Problem Identification
Tell the Watchdog what's happening.
Our guided intake process helps homeowners document their solar experience, including contract type, payment structure, utility costs, system concerns, sales representations, equipment issues, and attempts to resolve the matter.
Instead of beginning with:
“Do you want to cancel your solar contract?”
We begin with:
“Tell us what's happening.”
That distinction is important. A homeowner may believe they need cancellation when the underlying issue is system performance.
Another may believe the system is malfunctioning when the real issue is an escalator or financing structure they didn't understand.
The Watchdog helps organize the story before determining what type of assistance may be relevant.
